We think visiting RTO for Driving License related work, always an irritance. Long queue, touts hovering around, long list of documents, arrogant staff, etc etc. We try to take, so called, easy route -- approaching an agent.
I happen to lose my DL and had to get issued a duplicate one. Decided to go on my own and get new DL, what may come and test my patience and government efficiency.
Thanks to digitisation bug, now most of DL related...
